Policy
Shipping Policy
Where we ship
HARLAND currently ships within Hyderabad and Bangalore only. We're expanding to more cities soon.
Dispatch & delivery timeline
Orders are dispatched within 2–3 business days after payment confirmation, and typically delivered within 3–5 business days across Hyderabad and Bangalore. No deliveries are made on Sundays or gazetted holidays.
Shipping cost
Free shipping on all orders.
Tracking
You'll receive a tracking link by email and SMS the moment your order is dispatched. The tracking link works on every major Indian courier we use.
Couriers
We use Delhivery, BlueDart, and Ekart depending on your pincode. We do not use unverified local courier partners.
Cash on delivery
Cash on delivery is available on all orders at no extra charge.
Cancellation policy
Orders can be cancelled before the status changes to "Ready to Ship" or within 1 hour of placement, whichever comes first. To cancel, email hello@harland.in with your order number.
- Prepaid orders: full refund processed within 5–7 business days to the original payment method.
If your order is delayed
If your order has not been delivered within 20 days from the shipment date, write to hello@harland.inwith the subject line "Delayed delivery: Order [your order number]". We will investigate and arrange a refund if the order cannot be located.
Contact
For any shipping query: hello@harland.in
Phone: +91 86883 31550
Last updated · 2026